Privacy Policy

Last updated: December 19, 2025

1. Introduction

This Privacy Policy describes how ShotsWise ("we," "us," or "our") collects, uses, and protects your personal information when you use our service. We are committed to protecting your privacy and handling your data with transparency and care.

2. Information We Collect

We collect the following categories of information:

  • Account Information: Email address and encrypted password credentials
  • Business Data: Client information, sales records, and other business data you choose to store in the Service
  • Payment Information: Processed securely by our third-party payment processor, Stripe. We do not store complete credit card details on our servers
  • Communication Data: Correspondence when you contact our support team
  • Usage Data: Information about how you interact with the Service for improvement and analytics purposes

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining the Service functionality
  • Processing transactions and sending transactional communications
  • Responding to support inquiries and providing customer service
  • Improving and optimizing the Service based on usage patterns
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using TLS/SSL protocols
  • Data at rest is encrypted in our database systems
  • Passwords are hashed using bcrypt algorithms and are not stored in plain text
  • Regular security assessments and updates to maintain protection standards

While we employ reasonable security measures, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but are committed to protecting your information.

5. Third-Party Services

We use the following third-party service providers:

  • Stripe: Payment processing (PCI DSS compliant)
  • Resend: Transactional email delivery

These providers have their own privacy policies governing their use of your information. We recommend reviewing their respective privacy policies.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: View and review all data stored in your account
  • Portability: Export your data in CSV format at any time
  • Deletion: Request deletion of your account and associated data through account settings
  • Correction: Update or correct your account information at any time

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, your data will be permanently removed from our systems within 30 days, except where retention is required by law.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email and update the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@shotswise.com